Privacy Policy
Last updated: December 2024
This Privacy Policy describes how unixa B.V. ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring transparency about our data practices.
Data Controller
unixa B.V. is the data controller responsible for your personal information. Our contact details are:
- Company: unixa B.V.
- Address: Nieuwstraat 198, 4820 DS Breda, North Brabant, Netherlands
- Registration Number: 74062198
- VAT Number: NL861904273B01
- Email: privacy@unixa.world
- Phone: +31 306145389
Data Collection
The data we collect includes personal information that you voluntarily provide to us and information automatically collected when you use our website. We collect the following types of information:
- Contact Information: Name, email address, phone number, and postal address when you contact us or make reservations
- Communication Data: Messages, inquiries, and feedback you send to us
- Technical Data: IP address, browser type, device information, and website usage patterns
- Cookies and Tracking Data: Information collected through cookies and similar technologies as described in our Cookie Policy
- Marketing Preferences: Your preferences regarding marketing communications
How We Use Your Information
We explain how we use your information for various purposes based on legal grounds under GDPR. The use of your data includes:
- Service Provision: To provide our café and bistro services, process reservations, and respond to your inquiries
- Communication: To communicate with you about your reservations, respond to your questions, and provide customer support
- Website Functionality: To ensure our website functions properly and provide you with the best possible user experience
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Business Operations: To manage our business operations, improve our services, and analyze usage patterns
- Marketing: To send you marketing communications about our services (only with your consent)
Legal Basis for Processing
Under GDPR, we process your personal data based on the following legal grounds:
- Contract Performance: To fulfill our contractual obligations when you make reservations or use our services
- Legitimate Interest: For business operations, website functionality, and improving our services
- Consent: For marketing communications and non-essential cookies
- Legal Obligation: To comply with applicable laws and regulations
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and business
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with any merger, acquisition, or sale of assets
- Protection: To protect our rights, property, or safety, or that of our customers or others
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Our retention periods are based on:
- Contact Information: Retained for 3 years after last contact unless you request deletion
- Reservation Data: Retained for 2 years for business records and customer service purposes
- Technical Data: Retained for 12 months for website analytics and security purposes
- Marketing Data: Retained until you withdraw consent or unsubscribe
- Legal Requirements: Some data may be retained longer to comply with legal obligations
Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete personal data
- Right to Erasure: Request deletion of your personal data in certain circumstances
- Right to Restrict Processing: Request limitation of how we process your data
- Right to Data Portability: Request transfer of your data to another service provider
- Right to Object: Object to processing based on legitimate interests or for marketing purposes
- Right to Withdraw Consent: Withdraw consent for processing based on consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Staff training on data protection and security
- Incident response procedures
International Data Transfers
Your personal data is primarily processed within the European Union. If we need to transfer data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.
Cookies
Our website uses cookies and similar tracking technologies. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.
Children's Privacy
Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
Supervisory Authority
If you have concerns about our data processing practices, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.
Contact Us
If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us:
- Email: privacy@unixa.world
- Phone: +31 306145389
- Address: unixa B.V., Nieuwstraat 198, 4820 DS Breda, North Brabant, Netherlands
We will respond to your inquiry within 30 days as required by GDPR.